FAQS

Absolutely. In response to the COVID-19 Public Health Emergency, CMS revised its policies in April 2020, including the definition of direct supervision in the "Policy and Regulatory Revisions" publication. This revision now encompasses virtual presence via real-time audio/video communication technology, specifically allowing for the direct supervision of contrast-enhanced examinations, provided that the communication is not audio-only. The 2024 Medicare Physician Fee Schedule (MPFS) Proposed Rule, issued in August 2023, and the MPFS Final Rule, published in November 2023, both reaffirm this expanded definition. According to the Final Rule, virtual supervision using real-time audio/video communications will continue to satisfy CMS's requirements for direct supervision until at least December 31, 2024.

Being a physician-owned and operated company, we grasp the critical need for continuous contrast coverage for both patients and imaging centers. That's why we've developed the first comprehensive solution for virtual contrast supervision. Total Relief MD is your single source for handling everything from onboarding and compliance to scheduling and overseeing contrast procedures. If you're aiming to simplify contrast supervision across various locations, Total Relief MD is your go-to solution.

At Total Relief MD, patient safety is at the core of everything we do. Our MDs are proficient in the ACR's contrast reaction treatment protocols, ensuring a reliable response to any contrast reaction. To guarantee the quickest possible action, we have multiple physicians on call simultaneously, ready to address any incident promptly. Additionally, we use advanced real-time collaboration tools that enable our physicians to effectively handle even the most uncommon and severe complications when they arise.

Immediately upon notification, one of our physicians will be in direct contact with both the patient and the technologist. Our alert system notifies several on-call physicians at once to ensure that every contrast reaction is met with the swiftest response possible, without exception.